To assist First Nations in meeting the challenge of referral response, several referrals management software tools and solutions have been developed, and over the last decade a competitive market for such products has emerged. Understanding and keeping up to date with all of the different software tools and solutions available to First Nations today is difficult, as is making decisions about how to best manage referrals. This report aims to bring key information about referrals management software tools and solutions into one accessible, easy to read document.
We hope to help you make informed choices about software solutions appropriate to each of your unique situations. Ideally, the report can be used as a complementary reference to the “Toolbox for Responding to Crown Land Referrals” available here at the AMN – Aboriginal Mapping Network.